Toll Free Services

Your international calls made simple

Connect to the world quickly and cost-effectively with seamless toll-free calling across more than 30 countries and territories all around the world.

Take advantage of Telstra’s bilateral International Toll Free (ITF) agreements for simple, fast connectivity around the world. We also offer Transit International Toll Free (TITF) service out of Hong Kong for customers with requirements to terminate into third country destinations.

Key features

Bilateral agreements with global telecommunications providers

Get the benefit of our global partnerships to enable toll free services in over 30 countries and territories.

Prompt order handling

Empower your team to connect quickly with an average service provisioning lead-time of two weeks for major countries.

Seamless number translation

Empower your team to work globally with simplified call management.

Around-the-clock service

Get access to a multi-lingual customer help desk whenever you need it.

Dedicated circuits

Feel confident you will get the benefit of high availability for International Toll Free calls terminated in carriers via Telstra’s Transit Hub in Hong Kong.

Benefits

Simply manage global communication

Access toll free services from over 30 different countries and territories without having to establish agreements with dozens of different international telecommunications providers.

The flexibility to suit your business

Telstra’s Transit International Toll Free service is highly flexible, making it ideal for calling card platforms, call centres, conferencing solutions and business support applications.

Quick to set up

We work at the speed of your business with standard service provisioning time of just two weeks in most instances.

In a few exceptional countries such as Saudi Arabia and Papua New Guinea will require over 1 month to deliver ITFS numbers.

Cost-effective connectivity

Pricing is continually reviewed against market rates and adjusted as needed to offer you competitive pricing.

Telstra Fault Desk

Our fault report desk is working in 7x24 basis.

Downloads

Why Telstra

Extensive, fast and reliable network

Connect to new opportunities around the world with a subsea cable network that reaches more than 400,000km – enough to circle the world almost 10 times. You can access more than 2,000 PoPs and connectivity in more than 200 countries and territories globally, on a network consistently ranked amongst Asia’s most peered IP networks by Oracle Dyn’s Internet Intelligence

Support every step of the way

Start your unified communications journey the right way with expert advice on creating and managing environments to suit your organisation’s objectives.

Technology investment to lead innovation

Benefit from our ongoing strategic investment in our networks and technology, which has seen us integrate SDN capabilities throughout our global network.

Getting Started

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