Business success in APAC needs the right connections.

Discover Telstra’s trusted network and connect to new opportunities around the world.

Asia Pacific is the most dynamic region in the world, and according to the IMF is a “bright spot in a slowing global economy” to contribute 70% of global growth this year.

APAC is a hotbed of digital technology adoption, home to increasingly prosperous middle classes, and business potential: and the foundation for that growth is connectivity.

Demand for digital in APAC continues to increase exponentially. By 2025, there will be more than 400 million 5G connections in APAC, around 14% of total mobile connections2.

Telstra’s DNA is in providing mission-critical network access for BT customers in APAC, and we have 17 successful years of working closely together.

That’s why we’re working harder than ever to ensure you can give BT customers more routes to fast, reliable connectivity in and out of Asia Pacific, underpinned by world-class service.

Service

BT and Telstra in APAC: service that’s second to none.

Telstra has always focused on being easy to work with and offering BT customers market-leading broadband, both ADSL and white-label internet, plus Ethernet, Telstra Wholesale Internet, Backhaul, Wholesale Business Internet, Telstra InfraCo Dark Fiber, and Telstra InfraCo Data Centers.

Further, we provide world-class mobility solutions plus cloud and colocation, as well as IPVPN and satellite. All this is underpinned by local expertise and presence. We share core values of trust, service, solutions, and partnership.

We have an impressive portfolio and world-class capabilities: technology experts, a market-leading worldwide network, and presence and expertise in exciting, complex markets.

BT trusts us to leverage our proven expertise and know-how in the markets you need your customers to succeed.

Solutions

Telstra capabilities in APAC

Telstra operates an industry-leading network built on a highly resilient framework for secure connectivity, ideal for mission-critical voice or data transmission.

As Telstra’s strategic partner in APAC, BT and your customers benefit from our capabilities, which include the largest subsea cable networks in APAC, with 46,000km of submarine cable between Asia and the US.

We have heavily invested in the scale and performance of our network and are uniquely positioned to bring you capacity on key routes between some of the fastest growing markets in the world.

We connect millions of users every day. We carry more than a third of Asia’s internet traffic. And we do it all with robust, proactive security and 24/7 global support that’s agile and flexible.

Global presence

+35 Countries, including Pacific Islands

Rated Top 3 voice carriers in Asia Pacific

i3Forum Insights, 2022

Subsea cable network

Access 30% of the lit intra-Asia capacity

1st Sino-foreign joint venture

with a cross-provincial IPVPN license in mainland China

International Experts

3,000+ employees providing service that’s second to none

Expanded presence with Digicel

with the acquisition of Digicel pacific, we have a greater internet footprint in the south pacific

Telstra’s product portfolio includes all state-of-the-art digital solutions BT customers need. We provide broadband, in the shape of both ADSL and white-label internet.

Our data and IP offering includes Ethernet, Telstra Wholesale Internet, Backhaul, Wholesale Business Internet, Telstra InfraCo Dark Fiber, and Telstra InfraCo Data Centers.

Our mobility portfolio covers Mobile, eSIM, and MVNO Insights and our IoT offering includes Device Connectivity, Connectivity Management, and Asset Tracking. You can count on us for cloud and colocation solutions, as well as IPVPN and satellite.

Software-Defined and Managed Networks

Rethinking your network strategy can help your business thrive through change, today and into the future.

Find out more about Software-Defined Networks solutions

Global Internet

Optimise your access to customers with a high-capacity, cloud-enabled efficient internet access globally.

Find out more about Internet solutions

Point to Point Private Lines

Get dedicated, secure, low-latency and high-capacity connectivity and fast, flexible performance for your unique business needs.

Find out more about Private Networks solutions

Virtual Private Networks

Discover a world of opportunity with agile, secure virtual private network services delivered on a highly resilient, scalable global network.

Find out more about Virtual Private Networks solutions

Satellite Services

Extend your reach in areas with limited to no network coverage and connect your remote sites to key locations with our Satellite Services.

Find out more about Satellite Services

APAC: home of the world’s new connectivity hubs

Our focus on connectivity goes beyond subsea cables to encompass significant investment in terrestrial connectivity in markets including Japan, the Philippines, and Taiwan. With the largest subsea cable networks in Asia Pacific and increasing investments in new growing markets, our extensive footprint means you can connect more customers in more places.

The region has transformed its traditional connectivity map to now include emerging nations like Taiwan and the Philippines, as well as more mature markets like South Korea and Australia.

Today, Telstra is the largest international carrier in South Korea and Taiwan, and we’re one of the largest service providers to the Philippines and Australia.

APAC GENERAL

To learn more about how Telstra powers business throughout APAC, watch our new video

New Hubs of Asian Connectivity

And to learn more about our capabilities in individual APAC markets, please see New Hubs of Asian Connectivity

Partnership

BT trusts us to leverage our proven expertise and know-how in the markets you need your customers to succeed.

As your technology services partner, we work with you to understand your business and your objectives and design the right solution and service model to help you achieve success.

Faster delivery

We've reduced service time by up to 70%, with 90% on-time delivery through simplification and automation

Telstra Connect

Telstra Connect enables our customers to stay on top of their Telstra products and services via a single digital platform

SLA improvements

We continually work on our SLA improvements. Striving to reduce the number of faults to services, to meet our commitments to you

ISO/IEC 27001

Our processes are certified to ISO 27001 Information Security Management

Customer recognition

Our Episode NPS for Telstra Group achieved +37 in FY22, improving +5 from the past 12 months

Trust

Why Telstra is BT’s most trusted partner.

Telstra has the expertise, experience and presence to help BT customers navigate the complexities of APAC’s very different markets. We’re the perfect partner to help BT customers speed up time to market, simplify OSS integration, and enhance cybersecurity to protect against new and existing threats.

Our dedicated BT team helps ensure that deliverables are turned around rapidly and SLAs shorter. We provide one point of contact and direct contact to make communication as simple as possible for you. As a premium customer, we offer BT desired delivery dates which enable 90% success rates.

Industry Recognition

Oracle Dyn’s Internet Intelligence

Consistently ranked amongst Asia’s most peered IP networks by Oracle Dyn’s Internet Intelligence.

Carrier Community - Global Awards 2021 GCCM

Winner of Best Subsea Cable Operator

Global Carrier Awards 2021

Best Subsea Innovation

Award for Outstanding Submarine Company at PTC Awards 2022

PTC Awards 2022

Outstanding Submarine Company

Our Commitments

Environment

  • Telstra is certified carbon neutral for our operations from Climate Active in 2020.
  • We adhere to environmental standards from UN, GRI, TCFD, CDP and others.
  • We support our suppliers to disclose their carbon footprint.

People

  • Telstra international offers a diverse and inclusive workplace, and we are ranked in top 50 of the 2022 Equileap Gender Equality Global Report.
  • Telstra Foundation invests in non-profit projects that build digital skills, community support, and tech-enabled climate action.

Governance

  • We strive for excellence in our corporate governance, accountability, and ethical behavior.
  • We're part of the Joint Audit Cooperative (JAC) working to improve the ethical performance of our suppliers.