Telstra Connect

A centralised home for your enterprise services

Managing your enterprise services should never get in the way of your business. That’s why we’ve created Telstra Connect - a digital home to view and manage your Telstra business and enterprise products and services in one place.

Telstra Connect will keep growing with your feedback, so you get what you want from it. We’ll add new apps and features quickly and improve existing ones.

Key features

A platform designed for you, by you

Telstra Connect offers simple, fast and efficient management of your most important IT infrastructure – your network.


Simple, integrated and easy-to-use self-service functionality for transparent access to key business metrics and information.

What can I do with Telstra Connect?

Over time, Telstra Connect will become your single digital channel for all your interactions with us. If you see something here you don’t have yet, contact your Account Executive to find out more.

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Manage my incidents

Simply manage your incidents without the need to call or email Telstra. Submit and manage your incidents, follow our progress fixing the issue and communicate with us quickly to get more information.

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Request to change Telstra services

Easily raise new service requests via a simple-to use web form and view and track the progress of all open service requests.

performance dashboard

Monitor my network performance

Track and monitor your planned maintenance events in real-time.

View and download my bills

Download bills for all your products and services. You have historical access to the past 13 months of invoices, see when they were issued and the total amount due.

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Generate and view quote

Enquire about a product’s price, create a product basket, and generate and view quotes for a new product or service.

How-to Guides

Getting started

Request a callback

Now is the time to benefit from a simpler way to managing your enterprise services, by talking to your Account Executive.

Register here

Sign in to Telstra Connect

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Things you need to know

See our full terms and conditions for Telstra Connect.